One inbox for your whole team. The AI answers only from the Q&A you've approved — and brings in a human the second it's unsure. Nothing made up under your name.
One script tag. Live in minutes. Turn the AI off whenever you want.
The whole product is one promise — it answers when it's sure, and it fetches a person when it isn't. Try it: ask a covered question, then ask about an old refund.
That handoff is the one every other bot would've invented. We'd rather get you.
The one that loops your customer while they type "talk to a human." The one that invents a refund policy that doesn't exist — under the company's name. The one whose bill quietly doubles the month nobody's looking.
An airline tried "the chatbot said so" as a legal defense and lost: a tribunal made them honor a refund their bot made up. When a bot talks under your brand, you own every word it says.
A handoff isn't a failure. A confident wrong answer is.
We're not here to replace your support — we're here to make sure your customers always reach a person, or a safe answer you wrote yourself.
Every conversation lands in one shared inbox. Reply from your desk or your phone.
It answers only from the Q&A you've approved — never the open internet, never improvised.
The instant it isn't confident, it says so plainly and pulls in a human. "Needs a human" is impossible to miss.
And the switch nobody else puts up front: turn the AI off entirely, whenever you want. It's a power-up, not the product.
It answers only from your approved Q&A and hands off the moment it's unsure. You author every answer. The handoff is tested as hard as the answer. You can switch it off.
One published price. No per-resolution meter that bills you more the better it works. No surprise increases. No contract. Remove our badge for free. Don't use the AI? It costs you nothing.
One <script> tag and a featherweight widget that won't slow your site or fight your
CSS — and we'll tell you the moment it goes live.
Crisp and Tidio are solid, until the surprise invoice. Intercom is the one you aspire to and can't justify — its AI bills you per resolution, so the better it works, the more you pay. We took the boring, honest lane.
See the full comparison →Every plan: no per-resolution meter · no surprise increases · no contract · 30-day refund.
Live chat is the product; the AI is optional. The off switch is a control, not a buried setting.
Export your conversations whenever you like. You stay because it's good, not because you're stuck.
Style-isolated, fast, a guest on your page — no layout jumps, no stolen focus, no autoplay noise.
We run our own support on PakoChat. If you can reach us, that's the proof.
Consent built into the widget; privacy policy linked where it belongs.
We think a support bot has one job it must never get wrong: knowing when to get a human.
We think "free" usually means you're the product.
We think you should be able to read the whole price on the page.
We think a small team that answers to its customers beats one that answers to investors.
That's the honest way to buy this. Watch the demo, start a free trial, decide for yourself.
Live in minutes. Cancel in one click. Keep your data.